Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Information you provide: name, email address, company name, and the contents of inquiries you submit through forms or email.
• Account information: login credentials and profile details when you register for an account.
• Usage data: app and website interactions, feature usage, and diagnostic information collected automatically.
• Device and technical data: IP address, device identifiers, operating system, browser type, and approximate location derived from your IP address.
• Cookies and similar technologies used to operate and improve the Services.

2. How We Use Your Information

We use your information to:

• Provide, operate, maintain, and improve the Services.
• Respond to your inquiries and provide customer support.
• Send you service-related notices and, where permitted, marketing communications.
• Monitor and analyze usage, prevent fraud, and ensure security.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

4. Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances, and we require any third party that receives your data to adhere to data protection standards consistent with this Policy:

• With service providers who process data on our behalf (e.g., cloud hosting, analytics).
• When required by law, regulation, legal process, or governmental request.
• To protect the rights, property, and safety of Mkey Informa Tech, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you have the right to:

• Access, correct, or update your personal data.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Withdraw consent at any time, where processing is based on consent.
• Request a copy of your data in a portable format.

7. Account and Data Deletion

You may request deletion of your account and associated personal data at any time by contacting us at marketing@mkey-it.com. We will process your request in accordance with applicable law and, unless we are required to retain certain data, delete your information.

8. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we implement appropriate safeguards to protect your information.

10. Security

We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date and, where appropriate, provide additional notice.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Mkey Informa Tech
• 552-0007 Minato OGI Building 309, Benten 3-10-20, Minato-ku, Osaka, Japan
• Email: marketing@mkey-it.com